Made by AutentiCoach Partners

Marc DUFRAISSE - AutentiCoach Partner

We create spaces for the growth of people, teams and companies.

Tuesday, 3 July 2012

What do you want to hear? What don't you accept to hear?

People in a management role directly influence the way their employees communicate or not, results, facts, data.

The manager's business vision, his management style and expectations tend to guide and limit the type and nature of  messages that are shared by collaborators.

Especially if the manager struggles to be open to everything around him and to connect with everybody working with him, if he has trouble hearing other people's views or ways of doing that are different from his, or if it's hard for him to accept results not complying with his goals.

The risk then is that,  to avoid tensions or problems, employees may well end up "serving" more of the same to the director in order to meet his expectations, to please him, to give him what he expects.

What a shame! So many opportunities may be lost by not raising information, issues and topics that are useful for the business!

And how dangerous! How risky for the company when teams show indicators and results that are aligned with the Executive managers' expectations but are too optimistic and totally out of touch!

What about you? What don't you want to hear?
And your boss? What does he not want to hear? What do you "serve" him then?

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