Sunday, 2 February 2014
Conflicts : Should we accept them or ban them ?
How useful are conflicts ?
Do conflicts in a company emphasize its dynamism or its disorganization ?
Should managers accept or ban conflicts?
Behind conflict there are unidentified, unaddessed needs... there are perspectives and views that yet have not been taken into account.
Beyond conflict there possibly are new ideas for improvement, new business opportunities or areas for the organization's development .
Conflict is a proof that there is motivation, commitment, dynamism.
The problem is that conflict situations appeal to emotions . They are uncomfortable. They create tension. They are therefore difficult to handle.
They push people into uncertainty, into danger. They generate adrenaline, create urgency, connect us with our most animal side, possibly pushing us towards passivity, aggression or flight.
They bring out our emotions, our vulnerability, our fragility.
At the same time a conflict is a evidence that this is important, that this is serious. That this is worth fighting for.
A company without conflict is a dormant, somnolent, numb company.
Are there conflicts in your business?
Do you handle them? Do you avoid them?
How do you feel about them?
Take advantage of conflicts. Learn to manage them and you'll get extraordinary results.